You have 30 days from the date you receive your order<\/b> to request a return or exchange.<\/p>\n
We want you to be completely satisfied with your Lyne Juline purchase. If an item is not right for you, our customer service team will guide you through the return process.<\/p>\n
Before returning an item, please contact us via our contact form so that we can explain the procedure.<\/p>\n
Returns are made by post.<\/p>\n
Returned items must be in their original condition, unworn, unused and accompanied by their original accessories and packaging.<\/p>\n
Return shipping costs are the customer\u2019s responsibility<\/b>, except in the case of a defective item or an error on the part of Lyne Juline.<\/p>\n
Once your return has been received and inspected, we will process your refund or exchange according to your request and the applicable conditions.<\/p>\n
Would you like to change the model or colour?<\/p>\n
Please contact our customer service team. We will check the availability of the requested piece and explain the next steps.<\/p>\n
As Lyne Juline creations are offered in limited editions<\/b>, some models may no longer be available at the time of your exchange request.<\/p>\nInternational returns<\/b><\/h4>\n
Any customs fees related to a return are the customer\u2019s responsibility.<\/p>\n
Our customer service team is available to answer any questions regarding a return, exchange or refund.<\/p>\n
You can contact us via our contact form.<\/p>\n
We want your Lyne Juline choice to bring you pleasure, from the first glance to everyday life.<\/b><\/b><\/p>\n